Enhance Gastrointestinal Care 
with Memora Health

Memora helps your gastrointestinal team improve efficiency and outcomes, without extra work added to your plate. 

Deliver accessible, actionable and always-on support to your patients undergoing procedures as well as those managing chronic conditions. 

Spotlight Program

Colonoscopy Prep

For the most accurate results, proper colonoscopy preparation is key. However, some patients may be uncomfortable reaching out to their care team for support when they need it. 

Use automation to improve patient adherence to their colonoscopy prep while reducing the burden on care teams to send reminders or respond to routine patient questions. 

Program Goals

Increase Efficiency

Maximize the number of patients seen and reduce no-show appointments 

Improve Outcomes

Better prepare patients for colonoscopy with education and reminders 

Scale Outreach

Optimize patient touchpoints and nudges through automation

Impact on GI Care

The healthcare delivery system often feels overwhelming for patients and the teams in charge of their care. Ease the burden your care teams take on by implementing AI-backed care programs and enhance the care you provide to your patients.*

Improved Patient
Outcomes

  • Increased patient adherence to colonoscopy prep

  • More effective screenings

  • Optimized colorectal cancer detection rates 

Administrative
Efficiency

  • Reduced manual care
    team tasks

  • Automated patient reminders and colonoscopy prep guidance

  • Increased time practicing at ‘top of license’ and focusing on care

Protect Health
System Revenue

  • Reduced appointment delays and cancellations

  • Increased colorectal screenings

  • Earlier identification of health issues

* representative goals of care program partners

Expand Your Care Team Through Automation

Leverage AI with Natural Language Processing to automate program-specific interactions via a white labeled and conversational experience for your patients.

Your care team is here to support you before your colonoscopy. Many patients feel nervous (and have questions) before their procedures — that's OK! Remember: Text this number at any time with questions. I'll answer them or alert your care team to follow up.
Can someone come with me to my procedure?
You aren't required to have someone stay during your procedure, but you'll need an adult to drive you to and from the appointment. If someone comes with you, they can wait in the waiting room during the procedure.
Thank you!
Sure! Let me know if you have any more questions.
Tomorrow, you'll start your prep. Remember, drink only clear liquids (nothing red or purple), like broth, apple juice, soda, and/or sports drinks. Staying well-hydrated is an important part of your bowel prep. Drink plenty of fluids, but avoid eating or drinking ANYTHING 4 hours before your procedure.
Ok, thank you. I’m ready to go!
It's 4PM — time to start your prep! First, take the entire bottle of Magnesium Citrate and drink two glasses (8 oz each) of water or clear liquids over the next hour. We'll text you with your next step at 6 pm. While you're waiting, you can mix your Miralax solution (but don't start drinking it yet) with approximately 60 oz of clear liquids. Refrigerate the mixture.
You’re scheduled for a colonoscopy and endoscopy on April 12th. You will be notified of your arrival time on the day before your procedure.

Reply to confirm your appointment or let us know if you are unable to attend.
I can’t make it. Let’s cancel.
OK. We’ll alert your care team, and someone will reach out to you to reschedule by the end of the next business day.
To prepare for your upcoming procedure, we want to make sure you have your supplies. Have you picked up your prep supplies from the pharmacy?
No, I forgot. Thanks for the reminder.
It’s important to pick up your prep supplies as soon as possible. We’ll check in with you again tomorrow to make sure you were able to pick them up.
How soon after a colonoscopy would complications likely occur?
Complications after a colonoscopy are most likely within 1-2 days of the procedure. Issues such as bleeding, infection, or pain might occur during this time. Following post-procedure instructions is important. Contact your doctor if you're worried about anything.
What are the signs of a complication?
Complications are continued bleeding, nausea, vomiting, fever over 100.4, a reaction to the pain medicine or the sedative, or possibly a perforation (hole) in the intestinal wall. You may have other risks related to your condition. Be sure to discuss any concerns with your provider before the procedure.
Have you arranged for transportation home from your procedure with an adult friend or family member, or medical transportation?
No, I don’t know anyone who can help.
If you don't have an adult friend or family member to give you a ride, you can arrange medical transportation to and from your procedure. We'll alert your care team and someone will reach out to you by the end of the next business day!
The patient experience with Memora

“I am encouraged to take care of my health and optimistic about being able to take care of my health with frequent reminders like this text. It is a little surprising as I wouldn’t expect a nurse to have the time to reach out to individuals via text to remind them of a task like this.”

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