THMA Report Sheds New Light On How Health Systems Enable More Intelligent Care

Enhancing Member Engagement for Payors

Memora Health collaborates with payors to improve member engagement and scale care management.

Our Impact on Health Plans

Our evidence-based Care Programs combined with our conversational AI platform help customers achieve differentiated results, including:

91%

Member adoption rate

75%

Survey completion rate when delivered via SMS

92%

Over

Member satisfaction rate

96%

Care team satisfaction rate

Increasing the Scale and Effectiveness of Care Management Programs

Memora’s intelligent care enablement platform increases the scale of care management teams using automation and dynamically supports member needs with conversational AI.

Improve

Improve health outcomes by delivering accessible, actionable, and always-on care

Reduce

Reduce total cost of care by preventing avoidable hospitalizations and ED visits

Increase

Increase member engagement using dynamic, two-way texting backed by NLP and conversational AI

Support

Support care teams with automated outreach and AI-backed support for routine member questions

Explore Our Platform

Partner Spotlight

Better Member Experience

“Memora's platform is going to enable our care managers to reach more members and work more effectively by automating routine work using AI and increasing member engagement through SMS texting. Increasing the scale and effectiveness of our care management teams will help us deliver a better member experience while reducing total cost of care for complex populations.”

- Top U.S. health plan

Explore Our Work With Payors

Take a deeper dive into how we enable health plans to increase member engagement and scale care management programs using automation and conversational AI.