AI-Enabled Care at Enterprise Scale

From signing the contract through integration to enrolling your first patient, Memora’s average implementation timeline is 16-18 weeks, but can vary depending on the breadth of the program scope.

Of course! Memora platform seamlessly integrates with EHRs, CRMs, and other tools using various methods, including API, SFTP, FHIR, and HL7. In fact, Epic is our largest partner, and we actively participate in the Epic Showroom. With all integrations, clinicians can launch Memora directly from the system of record. Our two-way integrations enable data pulls from the patient record to inform program messaging and data writebacks into the EHR/CRM for automated documentation.

Memora's products are designed to support compliance with HIPAA, TCPA, and other applicable legal and regulatory requirements. Memora's platform utilizes a clear, opt-in patient consent model and supports a covered healthcare provider’s HIPAA compliance through security controls including platform encryption for data at rest and data in transit.

Generative AI models — those that create cogent responses to user inputs — can (and often) surface plausible-sounding, but inaccurate, answers (what’s known as “hallucination”). Memora’s AI system is predisposed toward safety by design: operating on a retrieval-based AI model — one that draws on selective, but extensive clinician-curated, client-assured content to answer patient questions and concerns. With Memora’s vast database of baseline content as a starting point, partners can configure responses or actionable steps so that Memora’s AI system operates within a client’s specific intended-use guardrails and delivers engaging conversations with patients.